Last updated: April 11, 2026
1. Introduction
Reliable Tire Group ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (the "Site").
2. Information We Collect
We collect information that you voluntarily provide to us through the contact forms on our Site. This may include:
- Name
- Email address
- Phone number
- Vehicle information (year, make, model)
- Service preferences and appointment details
- Any additional information you include in your message
We do not collect personal information automatically. The Site does not use cookies for tracking, advertising, or analytics purposes. Standard web server logs may record your IP address, browser type, and pages visited for security and site maintenance purposes.
3. How We Use Your Information
We use the information you provide solely for the following purposes:
- Responding to your inquiries and requests
- Providing quotes for automotive services
- Scheduling and confirming service appointments
- Communicating with you about your vehicle service needs
4. Information Sharing
We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing or advertising purposes. We may share your information only in the following circumstances:
- Service fulfillment: With our CARSTAR partner (Larry's Auto Body) when your inquiry relates to collision repair services
- Legal requirements: When required by law, court order, or governmental authority
- Protection of rights: When necessary to protect our rights, safety, or property, or those of our customers
5. Data Security
We take reasonable measures to protect the personal information you provide from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiry and completing any requested services. After that, your information is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Opt out of future communications from us
To exercise any of these rights, please contact us using the information provided below.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information as defined under the CCPA.
9. Children's Privacy
The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete it promptly.
10. Third-Party Links
The Site may contain links to third-party websites such as mapping services and social media platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Phone: (562) 946-1527
- Email: info@reliabletiregroup.com
- Address: 13542 Telegraph Rd., Whittier, CA 90605